Frequently Asked Questions
Everything you need to know about the R.S.G RESURGENCE shopping experience.
What is the shipping timeframe for my order?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our dedicated Returns Portal on the website.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. As our collections often feature unique silhouettes, we recommend checking these measurements against your favorite garments for the perfect fit.
Which payment methods do you accept?
R.S.G RESURGENCE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible financing options via Klarna and Afterpay.
Are your garments sustainably produced?
We are committed to ethical manufacturing. Our collections are produced in limited runs to minimize waste, using high-quality materials designed for longevity rather than fast-fashion cycles.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.