Returns & Exchanges
At R.S.G RESURGENCE, we stand by the quality of our fashion pieces and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure your complete satisfaction with every garment you add to your collection.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging, ensuring all labels are intact and the garment is in its original, unwashed condition.
- 3.Ship the Package
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.